FREQUENTLY ASKED QUESTIONS
Are your items used?
Everything we sell is 100% brand new, never worn, or damaged. We never sell anything other than genuine Brand items on our website. Currently, we are serving US customers only.
What is your return policy?
Please see our returns info page. All returns are accepted as long as the request is made to return the item within 20 days of receiving the merchandise.
How often do you add new items?
Our inventory changes very fast because items sell out quick, new items are added every other week. We usually add about 100-200 new styles every other week.
Do you restock items?
Yes, we restock most of the new items added usually 2 times a week.
How much is your shipping?
Please see our shipping info page
How long does it take for you to process an order?
Orders are being processed within 1-2 business days from Monday to Friday only. Processing includes payment and order confirmation and packing for shipping via USPS or UPS. Orders received over the weekend or on holidays will be processed on the next business day.
How do I check the status of my order?
An email will be sent to you once your order has been shipped, with tracking information.
When will you ship my order?
Orders are usually shipped 1 or 2 business days after an order has been placed from Monday to Friday only.
Do you ship to APO/FPOs?
We ship to those addresses including the US territories.
Do you have any physical stores?
We are an exclusive online store only. We do not have any physical retail storefronts.
Do you ship items internationally?
Currently, we are serving US customers only.